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When you try to connect through a cellular network or external environment other than the local network (local IP), you should configure the system DDNS and perform port forwarding.
※ You can use 3G/LTE network, but any device that is connected to a LAN router should register its DDNS ID, certified IP or UID.
[Setup method] 1. DDNS ID of a corresponding device is generated at ddns.hanwha-security.com site. 2. ID that is generated from System > Setup > Network > DDNS is entered. 3. The system HTTP port or device port or RTSP port is changed to a unique port that is different from the default value. NVR : System > Setup > Network > DDNS Network camera : System > Setup > Basic > IP & Port 4. HTTP port and device port (RSTP port are port-forwarded at the LAN router. (Port forwarding method should be referred to for the router user guide.) Or, activate UPnP of the router and turn on Quickconnect of the system.
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Hanwha Vision is the leader in global video surveillance with the world's best optical design / manufacturing technology and image processing technology focusing on video surveillance business for 30 years since 1990.
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